Contact Us | SP5DER HOODIE CO.

Get In Touch

Have questions about your order, tracking, or sizing? Our support team is here to help.

Support Hours

Email Us

For order updates, returns, and general inquiries:

support@sp5der-hoodieco.com

Response Time

Monday – Friday: 9:00 AM – 6:00 PM EST

We usually respond within 24 to 48 business hours.

Order Tracking

Need to track an existing order? Keep your order number and confirmation email handy when reaching out.

Frequently Asked Questions

How long does shipping take?

Standard processing takes 2-4 business days. Delivery typically takes 5-10 business days depending on your location.

What is your return policy?

We accept returns on unworn items in original condition with tags attached within 14 days of delivery.

How do Sp5der hoodies fit?

Our hoodies feature an authentic streetwear fit—slightly oversized with relaxed drop shoulders. Stick to your normal size for the intended fit.